Map the market before you compare the players
Start by defining the segment you actually care about. Competitor lists are meaningless if they mix adjacent markets, different customer types, and different price tiers. Good competitive analysis maps the relevant segment first, then places each rival inside that boundary.
What to compare
- Relative market share and where that share is strongest.
- Switching costs and whether customers can move quickly.
- Distribution reach and channel access.
- Product depth, service levels, and pricing discipline.
- The most likely response if your client starts taking share.
Why response modelling matters
Every competitor reacts differently. One may lower price, another may extend distribution, and another may bundle services to defend the account. A strong playbook anticipates those moves instead of assuming the market will stay static.
What should come out of the review
The output should be a clear positioning map, the biggest threats, and the most likely defensive moves. That gives the strategist a better basis for deciding where to enter and where not to compete.
